Categories

Terms and Conditions

Shipping

Shipping (Parts Orders)

Shipping is FOB factory or FOB Hillsborough, NJ. Most standard orders will be shipped UPS Ground, unless otherwise specified. When you submit an order a $25 Shipping and Handling amount will be temporarily added to your order. The actual Shipping and Handling costs, based on weight and freight carrier, will be added to your order after shipment. UPS Next Day, UPS Second Day, and Fed-Ex can also be requested for an additional charge to meet a specific deadline. SISSCO is not responsible for failure of the transportation company to deliver on schedule. Shipping charges vary according to weight, size, and destination. SISSCO's packing and handling charges will apply.

Shipping (Hoists / Equipment)

Shipping is FOB factory or FOB Hillsborough, NJ. Most orders under 100 lbs. will be shipped UPS Ground, unless otherwise specified. Most orders over 100 lbs. will go common carrier LTL.  When you submit an order a $25 Shipping and Handling amount will be temporarily added to your order. The actual Shipping and Handling costs, based on weight and freight carrier, will be added to your order after shipment. UPS Next Day, UPS Second Day, and Fed-Ex can also be requested for an additional charge to meet a specific deadline. SISSCO is not responsible for failure of the transportation company to deliver on schedule. Shipping charges vary according to weight, size, and destination. SISSCO's packing and handling charges will apply.

Terms

We accept Visa, MasterCard, American Express and PayPal.If the actual shipping and handling is more than the $25 charge, SISSCO will contact PayPal customer to discuss additional charges. If the Shipping and Handling is less than $25, SISSCO will refund difference.

Acceptance of Product

It is the customer's responsibility to inspect all products upon receipt. All damages must be noted on delivery receipt at time of delivery and SISSCO. must be contacted with 24 hours after receipt of shipment. Failure to note damages will result in the inability to file a freight claim. Original packaging should be retained to facilitate your claim to the freight company's delivering terminal. SISSCO is not responsible for damages that may occur during transit. Any damage in transit is the responsibility of the carrier. Please report any damage to the freight company at time of delivery

Returned Merchandise

Custom orders are non returnable. All returned merchandise must have a Returned Merchandise Authorization (RMA) Number provided by SISSCO and must be returned in "Like New" condition. A minimum 15% re-stocking fee will be charged based on condition of returned material. Goods returned without authorization will be refused and returned at the sender's expense. No merchandise may be returned after 30 days of receipt.

Pricing

All prices are subject to change without prior notice.